High performance, challenging behavior: HR’s real dilemma
How do you protect results without compromising team culture?
In the workplace, high-performing employees stand out with initiative, responsibility, and a results-oriented work style; they often become the driving force of the team. It is important to clearly identify the company’s “key” employees and understand the specifics of working with them. At the same time, there are also “difficult employees,” characterized by contradictory behavior and challenges in collaboration, where clear boundaries and structure are essential. There are cases when high-performing employees themselves display difficult behavior, and in such situations HR must find balanced solutions to protect both the company’s results and culture, as well as the interests of employees.
In the masterclass we will discuss:
- How to work with high-performing employees
- How to work with “difficult” employees
- How to find the right balance to protect both employee and company interests
Master class Speaker
The masterclass will be delivered by Mariana Edilyan, Head of Human Resources at Viva (Viva Armenia CJSC), one of Armenia’s leading companies in the information and communication technologies sector.
Mariana brings over 15 years of experience in HRM across the retail, banking and telecommunications industries. Prior to that, she spent more than 14 years working with international organizations on community development programs.
Mariana firmly believes that people are at the heart of everything — and that love and kindness truly can change the world. She sees HR as a catalyst for meaningful change and a driving force behind sustainable organizational growth.
- Participation is free for “1, 2, and 3 Stars” members of the Armenian HR Association, and 8,000 AMD for non-members.
- Priority will be given to the members of Armenian HR Association.